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How Comcast ruined my day!
After a week long wait for my Comcast technician appointment to activate my Double Play (High Speed Internet and Digital Cable) bundle, I am left furious and drained without achieving anything
I knew Comcast was evil but my apartment leaves me no other choice (Thanks to AT&T, by the time they bring U-Verse to my area, televisions will be obsolete)
There was no sign of the technician even hour past appointment window! I think punctuality is unknown in Comcast.
After 10 calls to different customer service representatives and finally escalating this issue to a supervisor the technician arrived 3 hrs late! Guess what happened next? After 2 hrs of walking up and down the technician couldn't get the thing working!
Roughly 6 hrs after all the toils I had to give up and ask the technician to come tomorrow as I was hour and half late to another appointment.... How more insane can it become....wait till tomorrow
Mr. Brian L Roberts (Comcast CEO) if you happened to read this I am sorry to say but your team is not just inefficient, it's outright useless.
Regards, Santthosh
Comcast cancelled my appointment stating a lame reason, I specifically instructed them to call a new number while booking the appointment, but they called my old inactive number and then cancelled the appointment ..wow...how more useless a Cable company can be?
Regards, Santthosh